Member testimonials

Comply Direct has a diverse range of producer members from SMEs with low turnover levels to global corporations with billion pound turnovers. Our services lend themselves to companies of all sizes and the feedback we have from our members is overwhelmingly positive.

Here are just a few nice things that have been said about us:

"The John Lewis Partnership believes in obeying the spirit as well as the letter of the law, so having a strong compliance scheme partner is important to us. We switched to Comply Direct's packaging waste scheme for our 2010 compliance and have subsequently become a member of their WEEE scheme as well. Comply Direct made the changeover to their scheme simple and stress free and we haven't looked back; we're delighted with their service. Comply Direct have a clear understanding of regulatory requirements which means they can easily relate and relay this to our business. What's more they are flexible, and work with us in the ways that suit us best."
John Lewis Partnership

“Flexible approach and easy to work with.”
De Dietrich Kitchen Appliances

‘’Working with Comply Direct has made a complex subject a straightforward one –We were recommended Comply Direct by another company, and I can see why. Their support has made the whole subject matter simple and easy to follow and we have gained confidence in the reliability of the forecasted costs. The people at Comply Direct make the difference and in my time of working with these people, they have always been accessible and professional.”
Harrogate Spa Water Ltd

‘’We have been with Comply Direct from the start, they
have guided and advised us through the minefield known as WEEE. We now have a cost effective system in place, that deals with both our waste and reporting.We have been audited by the Environment Agency, and had no problems, largely due to the work we have done with Comply Direct. The Comply Direct staff are well informed and always respond quickly to our needs.’’
Olivetti UK Ltd

‘’We originally engaged Comply Direct as a cost saving, which they have provided along with accurate,
competitive forward forecasting on costs. The information updates are interesting & informative and clearly explain current and proposed / upcoming legislation.We have found their new online data submission easy to use and we feel quite comfortable with CD as a reliable compliance partner”
Seabrook Crisps Ltd

‘’We have been delighted with our choice of compliance partner. Real practical advice to begin with, followed up by an incredibly easy to use online submission process. The whole web based approach is a joy to use. Yet the personal touch isn’t lost.’’
Park Cakes Ltd

''We have worked with Comply Direct for the past three years and continue to be impressed with your fantastic service. The website is straightforward and easy to use, and any time we’ve had a query you’ve given a swift and helpful response. You’re very much recommended for anyone looking for a compliance scheme – we look forward to continuing to work with you!''
Vivid Imaginations Ltd

“We have found Comply Direct to be extremely helpful at all times; they have patiently explained complex
legislation and put it into terms we can follow.We can
trust them to inform and instruct us in what we must
provide. In addition, the friendly and professional support they have provided has enabled us to meet the demands of the Environmental Agency.We look forward to working with them for many years to come.”
Redcats UK

“I have found your company to be a supportive and
efficient one to deal with. Your clear cut approach to
clarify complicated waste regulations is a major factor in the continuation of our partnership with you as our
compliance agency.”
Sunrise Medical Ltd

“The new website is fantastic and really easy to use.’’
Kingstown Associates Limited

“Esselte started with The Packaging Waste Regulations way back and then we found Comply Direct. The MD called to see us and bingo this is what we have been looking for. They explained how it works in common sense language and even helped me put together a PowerPoint presentation to send to all managers for them to understand how easy it was to work out. Since we have been with them I have recommended Comply Direct to many other companies.We have saved significant monies by switching to Comply Direct, who have made complex legislation very simple. Their approach is simple, online, hassle-free and they consistently deliver on costs. They are a dependable compliance partner giving regular information updates and, most importantly, being by nature very helpful which we don't find very often.’’
Esselte UK Ltd

"A very helpful service in which I feel I can always call for advice."
Cartamundi U.K. Ltd

"Comply Direct have always provided excellent support and guidance with our packaging submissions. I would recomment them to anyone who needs to submit Waste Packaging returns."
Dane Color UK Ltd

"I believe the service offered and supplied by Comply Direct was quick and easy to switch from my previous supplier. Understood our requirements and took the time to learn about them, offer advice and were then able to help with other aspects such as WEEE compliance making it cost effective and more streamlined."
First Choice Coffee Ltd (trading as United Coffee UK)

"I found the entire team helpful in this our first year of using a compliance scheme. Excellent work."
Kirwin Brothers Limited

"Taking on the responsibility for packaging compliance for our company was a daunting task but the superb support of Comply Direct has helped me to learn and understand the process. No matter how often I contacted them a friendly and knowledgeable member of staff was always available."
Atlantic Multipower UK Limited

"Very helpful and always polite in ensuring that we complete our packaging return correctly."
James Coles & Sons Nurseries Ltd

"I hope to have all my customers signed up to you in the next two years."
Singletons Dairys Ltd, (GS Facilities Management Ltd)