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New product safety office introduced by UK government

23rd January 2018

Cherry Whittaker

Following several fires, including Grenfell Tower, which have been associated with defective white goods, the government is making a new Office for Product Safety and Standards


The undeniable evidence proves that there is a need for a national product authority, and further supporting this is information that surfaced last week stating that an excess of one million tumble dryers posing a fire threat are still being used, despite the fact that the fault was discovered more than 2 years ago.

This fault in question was discovered in 2015 and related to tumble dryers sold under Hotpoint, Creda and Indesit brands. 

The new office will begin operations straight away and its aim, as stated by Andrew Griffiths (Business Minister), is to "allow consumers to continue to buy, secure in the knowledge there is an effective system in place if products need to be repaired or replaced."




The decision to implement a new Office for Product Safety and Standards is an element of the government's acknowledgement to recommendations provided by the Working Group on Product Recalls and Safety (consisting of consumer, fire and product safety experts).

Our full-service law firm partner, Squire Patton Boggs, can provide support for managing product recalls up to those on a global scale. For more information and to get in touch with Squire Patton Boggs, please click here. Read more here about our successful partnership with Squire Patton Boggs and the benefits we can provide our members with as a result of this.