Our History

Managing Director Gareth Roberts set up Comply Direct Ltd early in 2006 
after identifying a gap in the producer compliance market...

Comply Direct are now in their 16th successful year

Try us and see what we can offer  

Company History

Gareth Roberts set up Comply Direct Ltd in 2005 after working in a senior position for a large UK producer compliance scheme and subsequently identifying a gap in the producer compliance market.

With a passion for exceptional customer service and innovative marketing, Gareth's vision combined with a history of working for global leading corporations in the chemicals industry, allowed him to identify a void in the UK packaging compliance market for an ultra-commercially operated producer compliance scheme, and developed the concept for Comply Direct.

Comply Direct was conceived from the desire to create a producer compliance scheme which meets the specific obligation needs of each and every producer regardless of size, sector or obligation type while providing a low-cost hassle-free and commercial service.

From a background of business dealings with a variety of producers it was clear to Gareth that obligated packaging producers prioritise a scheme which offers 100% dependable compliance but also offers minimal costs to their business and no pressure on resource. Producers also expressed a desire for an entirely hassle-free and straight forward compliance process, something previously unavailable on the compliance market.

With advanced online software and systems a bespoke and hassle-free service for obligated producers was possible and Gareth set out to establish Comply Direct as the newest and most innovative, cost-effective compliance scheme on the UK market.


The success of Comply Direct’s first operational year made the young company a clear investment prospect and so Iain Liddell of the Uniserve group joined the management structure to take innovative compliance to the next level. The Managing Director mastermind behind the UK’s largest independent international freight and logistics company Iain Liddell, offered an ideal fit for Comply Direct as he immediately saw the potential of the small start-up business. A company director and stakeholder to this day, Iain provided the investment necessary to allow Comply Direct to grow and opened the networking possibilities of association with the Uniserve group of associated companies.

Gareth and Iain’s business relationship has helped nurture Comply Direct into one of the UK’s top 3 producer compliance schemes and allows scheme members to take advantage of the supply chain opportunities offered by the wider Uniserve group.

The Future

The future is an exciting prospect for Comply Direct and the potential for further expansion grows every day. The loyal and experienced Comply Direct Team are energised to develop further and all of our activities are driven by our vision: to consistently deliver both environmental and commercial benefits, inspired by always finding a better way.

Proud to be certified as a B Corporation

We are delighted to have achieved B Corp certification, and as part of this, we aspire to harness the power of the businesses we proudly work with to positively impact our planet. 
The process required us to measure our complete social and environmental performance. From supply chain and input materials to charitable giving and employee benefits, B Corp certification verifies that a business is meeting high standards of social and environmental performance, transparency, and accountability. 

This accolade is certified by B Lab, the not-for-profit behind the B Corp movement, confirming we have met rigorous social and environmental standards which represent our commitment to goals outside of shareholder profit.

Our five core values that we hold close to the centre of all our operations, communications and customer service are detailed to the right and you can read more about our approach here.

Read more about our B Corp certification


We are transparent in our approach and will always do the right thing to be fair to all, acting with integrity. We deliver on our promises. We communicate effectively and honestly.


We are committed to our purpose, our vision, our colleagues, and to all of our stakeholders making us reliable and accountable in all that we do.


We treat our stakeholders with respect at all times. We do this by listening to and acting on feedback, by recognising and being understanding of different situations, needs and preferences.


We have passion for using business as a force for good in this world. Being passionate about our purpose brings us contentment and the motivation to achieve our goals.


We take time to understand, learn, and improve from our experiences. We actively encourage new, bold ideas and action. We are strongly motivated to innovate.