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Our Great Member Feedback!

With over 1500 members and a 99% member retention rate since 2006, 
see what our members say about us and read case studies from 
John Lewis, Penta Foods, Olivetti UK Ltd, Beny Sports UK,
Dale Hardware, Beiersdorf, Associated British Foods, Hallmark and more...


We have an enviable & proud 99% member retention rate

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Comply Direct proudly support over 1500 compliance members

Comply Direct has a diverse range of producer members from SMEs with low turnover levels to global corporations with billion pound turnovers

We continually gain fantastic feedback from our members via regular surveys and hold an excellent Net Promoter Score of 80; a metric that measures customers' willingness to recommend a company's products or services to others. We also have the enviable member retention rate of over 99% which is testament to our extensive member benefit offering as standard, premium customer service and tailored, transparent approach ensuring we can meet our members' individual requirements. 

Members include Associated British Foods Plc, Waitrose, Britvic, PZ Cussons, Halewood International, KP Snacks, SHS Drinks, Cellar Trends, Laithwaites, Brew Dog, Aldi, Hallmark, Fujitsu, All Saints Retail, Beiersdorf UK, John West, Wholefoods, Tangerine Confectionery, Lloyds Pharmacy, HTC Europe, Cranswick Plc, Firwood Paints, Iceland Manufacturing, Ideal Standard and many more.



John Lewis Partnership

A packaging compliance member since 2010. Read how we made the John Lewis Partnership's changeover to Comply Direct simple and stress-free

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Read how Comply Direct helped leading global skin care company Beiersdorf find 14.2% of savings on total energy consumption and become fully compliant with ESOS legislation in phase 1

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Associated British Foods Ltd

Read how Comply Direct provide Associated British Foods Ltd, the international food, ingredients and retail group, with an effective and efficient full support package

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Find out how Comply Direct turned Hallmark's ESOS submissions into an unstressful, hassle-free process whilst guiding them efficiently

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Crown Paints Ltd

Find out how Comply Direct support Crown Paints with their packaging data submission process and why they believe Comply Direct's service is second to none

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Ryman Limited

Find out why one of Comply Direct's most long-standing members choose to stay a member with us year-on-year

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Regatta Ltd

Find out how we supported leading outdoor clothing brand Regatta achieve full ESOS compliance in a hassle-free and cost effective manner and why they chose to stay with us for Phase 2 of ESOS

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Ibstock Brick

A packaging member since 2014; discover why Ibstock Brick find submitting their annual packaging data so easy with Comply Direct's support

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Dale Hardware

Find out what attracted Dale Hardware Ltd to Comply Direct and how we assisted with their reporting

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Herman Miller Ltd

Read more about how Comply Direct's training was an invaluable service to Herman Miller & why they would recommend Comply Direct as your Packaging Compliance scheme provider

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Read how Comply Direct helped a Lights4fun member of staff take on the responsibility for all WEEE, Batteries and Packaging compliance for their company

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Find out how Comply Direct made Oncore's journey from being unaware of ESOS to being compliant under Phase 1, smooth, quick and effective

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Ablebox Limited

Discover which service benefit played a big role in Ablebox's decision making process to make the switch to Comply Direct's packaging compliance scheme...

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Associated Independent Stores

Find out how Comply Direct training was delivered to a very high standard, with fantastic feedback from the AIS team, stating we clearly made their staff more aware of their requirements

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Beny Sports UK

Friendly, knowledgeable and helpful are just some of the words Beny Sports UK Limited use to describe the Comply Direct team

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Olivetti UK Ltd

Read how Comply Direct have guided and advised Olivetti through the minefield otherwise known as WEEE Compliance

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Comply Direct uncomplicate packaging compliance, which is invaluable for HiPP UK Ltd

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Ceva Animal Health

Read about how having a dedicated, expert account manager has helped Ceva Animal Health simplify the difficult task of collecting their data

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ATP Instruments

Find out why ATP Instrument's describe working with Comply Direct as an all-round pleasant experience

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Tithebarn Ltd

A member since the start; find out why Tithebarn Ltd has never looked back since joining Comply Direct nearly ten years ago!

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Kingstown Associates

Comply Direct's clear communications have been of key importance to Kingstown Associates since becoming a member in 2010

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EARN Service (On behalf of Herweck AG)

Find out what makes Comply Direct a great compliance scheme in comparison to many others across both the UK and Europe

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One Electrical

Find out why One Electrical, compliance members for Batteries, Packaging and WEEE, describe the Comply Direct team as 'absolutely fantastic people!'

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Duo UK

Duo UK joined Comply Direct from the EA for 2016 Packaging Compliance and found the process simple, quick and easy

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Fine Decor Wallcoverings

A packaging scheme member since 2015, read how Fine Decor Wallcoverings have been delighted with the range of high quality service supplied by Comply Direct

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Coral Products

Coral Products joined Comply Direct's packaging scheme in 2016, and are delighted with the service they have received

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Vivid Imaginations

Vivid Imaginations, a leading European toy and game company, chose Comply Direct for their ESOS Compliance, and are delighted with the customer service, energy reductions and cost savings achieved

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Comply Direct delivers both environmental & commercial benefits inspired by always finding a better way

Now in our 13th year as a UK approved compliance scheme we are the only compliance scheme in the UK to have the Customer Service Excellence Standard AND the Investors in People Gold Award. That’s one of the reasons we are now the trusted compliance partner of choice for over 1500 compliance members, so join us in 2019 and enjoy hassle-free and cost-effective compliance with the knowledge that your legal obligation is in safe hands.

Why Comply Direct?

Highest Standards of Service & Support

Our 99% member retention rate is testament to our expert team


We ensure all members enjoy value for money year on year

Trust & Quality

Quality guaranteed and peace of mind compliance with Comply Direct

Expert Knowledge

We have a wealth of compliance knowledge & industry experience

Integrated Services

We can accommodate all your environmental needs under one roof

Squire Patton Boggs: frESH Law Horizons Blog

by Cherry Whittaker

Monthly updates on EU and UK law from the Environmental, Safety & Health team at Squire Patton Boggs

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EU instates new eco-design rules for electrical items to reduce carbon impact

by Cherry Whittaker

On 1 October 2019, the European Commission put new eco-design measures in place for electrical items

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13 years as a packaging compliance scheme…transparency & integrity sets Comply Direct apart from the rest

by Cherry Whittaker

We're showcasing our success as a packaging compliance scheme & what differentiates us in the market

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Squire Patton Boggs' 2019 Environmental Seminars

by Cherry Whittaker

Our law firm partner are hosting a series of environmental seminars during Sept & Oct across the UK

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