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Associated Independent Stores

AIS has been member of Comply Direct since 2012 for WEEE,
Packaging and more recently Training Packages

"It is imperative that as a large business we adhere to the regulations"

Associated Independent Stores, or AIS for short, is the largest independent non-food buying group of its kind in the UK and Ireland. The Group overall has more than 350 members with a combined retail turnover of around £2 billion out of over 1,000 stores. The Group supports independent retailers ranging from single high street shops to flagship department stores and specialist retailers across the UK, Ireland and Channel Islands. Included within the Group are specialist divisions such as Intersport UK and Flooring One. It is imperative that as a large business we adhere to the regulations imposed by law in a professional manner, we therefore chose Comply Direct as our official partner to manage our waste packaging and WEEE submissions in 2012.

"The professionalism & support given to our business is second to none"

Since appointing Comply Direct to manage our requirements we have noted the professionalism and support they have always given to our business is second to none. Recently we have been through an internal change and therefore required further training within our organisation, Comply Direct stepped up to the task and provided a full day’s workshop to my team and to the business. The training was delivered to a very high standard and the feedback I have received from my team has been fantastic and has clearly made people more aware of our requirements. If any person in the workshop was unsure on any of the complex regulation’s the staff from Comply Direct took time to explain and ensured that their answers were fully understood. My team will certainly be taking part in the online training in the future that Comply Direct offer, this will ensure that the knowledge internally will improve and will help to speed up the data collection. I personally have been on the on-line training and found it to be very productive and can see the potential that this will provide to our business in the future.

"Our dedicated account manager is on hand to help & give advice"

Comply Direct staff have always supported us and made sure that our submissions are correct and on time. They have guided us in new ways and methods in collecting our data and their knowledge of the regulations puts confidence in me that we are complying to the law. This confidence has been extended internally as the data collection has become easier year on year and this is all thanks to the continuous support and guidance of Comply direct. Our dedicated account manager is also on hand to help and give advice to my team and to oversee all of our submissions.

"They will truly support & guide you through your compliance processes"

I would have no hesitation in recommending Comply Direct as they will truly support and guide you through any of your compliance processes. They have made a previously complicated process a lot more straightforward and therefore a reduction of time spent on collation within the department.