Our Service Benefits

Highest standards of service & support, value, quality, expert knowledge,
integrated services, performance points scheme and our policies 



100% of our members recommend our services!

Become a member  

There has never been a better time to join Comply Direct

Join Comply Direct for your 2021 compliance and as your trusted partner we’ll provide you with a dedicated Account Manager and a simpletransparent approach to fulfilling your legal obligations focused upon delivering a premium level of customer service. Register with us by filling in our quick online form here 

Comply Direct are the ONLY compliance scheme in the UK to have the Customer Service Excellence standard AND the Investors in People Gold Award. That’s one of the reasons we are now the trusted compliance partner of choice for over 1700 members, so join us for 2021 and enjoy hassle-free, flexible and cost-effective compliance with the knowledge that your legal obligation is in safe hands.

We have a 100% compliance track record, multiple quality accreditations, superb online member systems, experienced dedicated Account Managers, a member performance rewards system, accurate online cost forecasting, regular member webinars and updates, award-winning customer service and a dynamic team who allow Comply Direct to seamlessly adapt to each of our members' individual business needs. 

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We have been with Comply Direct since the beginning and have never looked back! The whole package from Comply Direct has been consistently good.

Tithebarn Ltd

Highest Standards of Service & Support

Our 99% member retention rate is a testament to our expert team of dedicated account managers who are always on hand to assist, ensuring a hassle-free and flexible compliance solution. This, combined with our Customer Service Excellence standard and our bespoke online systems, provides an unrivalled service tailored to the needs of your business.

Meet Emily Rice our Compliance Manager

Here is Emily talking about the team she manages who are our dedicated account managers; including the high level of support and knowledge they bring to the table for the benefit of our members and why we are the trusted compliance partner of choice.


Comply Direct boast low-cost and transparent compliance fees, accurate cost forecasting for internal budgeting purposes plus much more ensuring all members enjoy value for money year on year. Free webinars, free audits, personalised online member account for seamless submissions and your own dedicated expert account manager.

Trust & Quality

14 years as an approved UK producer compliance scheme, now the trusted partner for over 1500 members including John Lewis, Britvic, Aldi, Cranswick Plc, SPAR and KP Snacks. Our multiple certifications, accreditations and awards, which include ISO 9001, ISO 14001, ISO 22301, IIP Gold Standard with the Heath & Wellbeing Award and Customer Service Excellence Award, ensure we are focused on quality and can promise peace of mind compliance and brand protection for our members.

Expert Knowledge

Our expert team of compliance specialists have an enviable wealth of environmental compliance knowledge. In addition to this, we have had the pleasure of working with a variety of companies over the years allowing us to build up our knowledge of various industry sectors. Our team will also engage with you and represent your views to the government on legislative issues via consultations.

Meet Martin Hyde our Policy Researcher

As Policy Researcher, Martin plays a key part in developing consultation responses and communicating our members' views to the government regarding important industry changes, so here's a few seconds with Martin where he discusses what his role involves and how his knowledge and expertise benefits our members.

Performance Reward Scheme

Our members are important to us. The Comply Direct Performance Reward Scheme has been designed to recognise and reward our members for their ongoing loyalty support and dedication to our business. Performance rewards can be earned in various ways so they can be redeemed against membership fees including referring another company to Comply Direct; length of service; submitting data on time; keeping members profile up to date; completing annual member survey and additional rewards.

We can accommodate all of your environmental needs

As your environmental partner, we can provide a range of integrated services to accommodate all of your environmental needs combined with the highest standards of service and support. We can assist with environmental compliance both in the UK and overseas, as well as waste management, sustainability solutions such as ESOS compliance and SECR, and training packages tailored to the needs of your business with discounts available in all areas.

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Find out even more about our service benefits.