Materiality Assessment

Our materiality assessment outcomes identify the most important issues to our stakeholders across ESG areas. These drive all our action to go beyond and make positive impact.

Our 6 focus areas are; Climate Change, Waste Management, Employee Health, Safety and Well-being, Human Rights and Labour Conditions, Ethical Behaviour and Regulatory Compliance.

Planet

• New partnerships with the National Oceanography Centre (NOC) and CSX Carbon

• Successful employee car share initiative implemented resulting in 1063 shared miles

• Moved office and replaced kerosene heating with a ground-sourced heat pump

• tCO2e saving of 2.25  from car miles completed in the pool car

People

• Following our 2022 Investors in People (IIP) audit, we achieved the most esteemed people Platinum Standard, as well as the Gold Standard for wellbeing

• We won four business awards related to our people strategy.  Every accolade is a testament to our culture and our values.

• 31 individual employees supported different community events throughout the year, with many also volunteering on multiple occasions

• The team collectively spent 215 hours volunteering for charities and local causes aligned with the business’ materiality assessment outcome focuses

Performance

• Achieved B Corp certification!

• Objectives and Key Results (OKRs) implemented as our new reward framework, to encourage cross-team collaboration and skills development.

• Formalised pay structure, with the highest earner earning no more than 5x the pay of the lowest earner.  Annual increases to salary in line with Living Wage (Living Wage Employer)

• Implemented Business for Better assessment to help us identify where customers are focussing in terms of positive environmental and social impacts.

• Achieved a net promoter score of 84